As someone who ran her husband’s dental practice for 15 years, I’ve seen some cringe-worthy moments. I’m sure you can relate. Time and again I’ve witnessed team members painstakingly explain to patients their dental benefits, how much was left for the plan year, and what percentage we expected the insurance to cover. The patients’ out-of-pocketRead more
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It only makes sense to create one simple plan (with one enrollment fee) that can successfully be applied to all patients in your practice. It’s easiest for your team to present and manage, and it’s easiest for your patients to understand. Offices sometimes develop three different plans and enrollment fees to make something specific forRead more
Frequently I speak with dentists who have tried to create their own in-house membership plan, and they often tell me the same thing when they have included the prophy in their dental savings plan’s enrollment fee. Patients are angry because they paid for two cleanings per year through my membership plan, but now they needRead more